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Alli Elias

8 months ago

I recently interacted with a commercial real estat...

I recently interacted with a commercial real estate company based in New York, specializing in providing efficient office spaces for businesses. While their website offers a user-friendly interface and provides detailed information about their properties, I found that the customer service experience could be improved. There were delays in responding to my inquiries, and the communication lacked a personal touch. Additionally, the leasing process seemed somewhat rigid, making it less accommodating for smaller businesses. On the positive side, the range of properties available is diverse, catering to different needs and preferences. However, the overall experience left me feeling that there is room for improvement in terms of client communication and flexibility in the leasing process.

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