I am in the middle of a bad experience with them. ...

I am in the middle of a bad experience with them. They designed my website years ago (when they actually answered the phone). For a month now I have been have problems with my website (that I pay them a good bit of money to host). It still is not working properly. They did not answer their phone yesterday so I left a message. They did not return my call. When I did speak to someone last Friday, he said the person that knew the code to get into their administrative side of my website was no longer with them?! My website still does not work properly and they aren't answering their phone. Save yourself and go somewhere else.