H

Henk

3 years ago

Restaurant de Lux Zeewolde

Restaurant de Lux Zeewolde

Yesterday Saturday 30 March 2018 at around 6.30 pm with 4 people a delicious dinner at De Lux Zeewolde.
I only have some comments, the food was delicious, it was not because of that.
Only we were not really satisfied in terms of service, there was for example 1 waitress, think the one who was in charge was very aloof and very friendly. She only listened to what was ordered, but everything else went past her, it seemed that we were not customer-friendly.
At the checkout we were told (without handing over a bill) that the amount was 111, which is very reasonable. But to not offer a note we feel unable. I said add 5.- tip. I pinned it without looking at the amount (my mistake). But when I got home I saw that 121.- had been debited. So 5.- too much. Moreover, I have not been offered pin coupons.
All in all we think De Lux is a great restaurant where we will definitely come, but the service and handling is a point of improvement.

Greetings Henk and Saskia

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