francesco maoro

Review of OVOBay & Trattoria Fontebuona

Hi, normally I always put positive reviews, but la...

Hi, normally I always put positive reviews, but last night it wasn't really possible to do it. For the first vote in my life we were verbally attacked by two waiters who serve at this place. We kindly asked for an explanation on the account is from there, perhaps having discovered their little game, the two felt entitled to alter and even to offend! One of them said that he would take care of paying our bill. To make it clear what happened, I summarize it a little bit: we are two distinct families, one of them has the groupon! We are given the menu and are told who has the groupon what to order, and inside what you can order there are also appetizers and first courses based on fish! The other couple takes an appetizer and 2 first courses all based on meat! We with the groupon take a fish appetizer and one of the two first fish. Here the problem arises! When the bill arrives, we find the most expensive dishes and all that was fish. We ask for explanations and or waiters tell us already altered that the pruopon did not include fish! Here the first omission, as we had been presented with a menu including fish dishes, which could be chosen. It's not over, because even on the first Earthlings they sent the most expensive first in cash! Here second trick on the account! Taken in the chestnut they treated us very badly! So if you want to eat them check the bill!