I purchased a product from MaxxCAT's website, and ...

I purchased a product from MaxxCAT's website, and I have mixed feelings about it. While the quality of the product is excellent and it arrived promptly, the customer service experience was subpar. I faced some difficulties in contacting their support team, and it took them a long time to resolve my issue. Despite this, I would still consider purchasing from MaxxCAT in the future due to the quality of their products.