I recently hired a mechanical service provider for...

I recently hired a mechanical service provider for my home, and I must say that my experience with this company has been quite average. I found their website to be user-friendly, with clear information about their services and contact details. However, when it came to scheduling an appointment, the process was a bit tedious. It took a while to get a response and finalize the appointment. The technicians who came to my house were knowledgeable and worked efficiently, but their customer service skills were lacking. They seemed a bit disinterested and didn't communicate clearly about the repairs being done. The work itself was satisfactory, but I expected a better level of professionalism. Overall, I would rate this company as average. They completed the job, but their customer service could use improvement.