Extremely unprofessional Package service, great fu...

Extremely unprofessional Package service, great fun to use all those online tools to make arrangements for delivering a package, but if this agreement is not complied with, you will not benefit from these tools.

I ordered a telephone from tele 2 and this would be sent last Saturday during the morning rides.
I waited until half past one in the afternoon and then called Reviva.
On this they indicated that it would be busy on the road at the moment and therefore my package would be delayed, but would be delivered before 5 o'clock in the afternoon.
Nothing happened at all and I received an automatic new appointment for Sunday by email. I have now changed my appointment to a time that would be more beneficial for me. Hoping that he will arrive. If you as a company look for a reliable parcel service then I will certainly not make any agreements with Reviva given the many other negative reactions.

Sincerely,