For crafters on any level, I think this is a great...

For crafters on any level, I think this is a great place. We had our first experience today. Sure, it's overwhelming. There's lots to choose from and lots to find. It's a great place that you can spend hours in looking at all the nostalgic items and then some. The employees are ace. One employee took the time to give us a full tour and the skinny as to how things work, because it is not intuitive for newbies. We did encounter some rude customers in the "make it yourself" area, so we left quickly. We were told there were no groups, so we decided to sit at a table only to have a group of older women scold us and ask for items back. Because it's not intuitive and we were told we could grab anything in that area, we did just that. Perhaps the employees can make things more clear for newbies to eliminate these sorts of situations? At least, newbies beware that this CAN happen. Other than that, this is a great place to be!