Worst Planned Parenthood that I have ever been to....

Worst Planned Parenthood that I have ever been to. Receptionist staff have been rude to the point of me having to speak with a supervisor. You cant get a HIV test done on the spot, you have to make an appointment. If you are needing to speak to someone and ask questions prior to visiting forget it because everything is automatic and you will never get a hold of someone to speak to.

Today I waited in the office for testing results for 30 minutes. Apparently they dont know how to stagger lunches and had me in the office waiting for over 30 minutes. When I finally went to the desk on the 2nd floor from the 3rd floor they finally told me to go to the 1st floor to get my results. Where is the customer service here?