You should always go early to get the best spot in...

You should always go early to get the best spot in the lot and avoid chaos. A teenager actually rear-ended my car near the entrance. It was pretty bad out in the front, there is no proper queue which results in chaos. I shouldn't be waiting to turn left into the lot for 20 minutes. I think there should be more staff out in the front directing traffic. More safety is needed at the entrance.