I recently purchased a product from their website ...

I recently purchased a product from their website and I was impressed with the variety of options available. The website was easy to navigate and the checkout process was smooth. However, I found that the product was not as durable as I had hoped for. It served its purpose but did not hold up as well as expected. On the positive side, the customer service was responsive and helpful when I reached out with my concerns. Overall, the experience was average. I hope they can focus on improving the quality of their products to match the user-friendly aspect of their website. 🤔