Send bills in the wrong last name, even tho the co...

Send bills in the wrong last name, even tho the correct last name in literelly inside on the same invoice. Rude on the phone when they call you, but if you try to call them, they don't pick up and you can't even leave a voicemail because it's full!! Also i was supposed to have a zoom appointment on 6/6 i was never emailed the link, and they called my parents house phone for the appointment after I've told them numerous times to call my cellphone. Oh also they are trying to charge me $200 for a 20min phone call to see how messed up i am and what social programs i might need. Also they took me off my prescription cause they said i didn't need it and "couldnt understand" why i was seeking mental health help. So if i could, i would do 0 stars if i could!