BUYER BEWARE. After using Brian at Kevin's Worldwi...

BUYER BEWARE. After using Brian at Kevin's Worldwide for a few orders I couldn't be more disappointed. I ordered aprons for my cleaning staff, one was printed to say leaning (not cleaning) and majority of the apron strings just pulled off.
Terrible quality.
After literally months of Brian pushing back and asking for more photos (the apron strings are pulling off, I've sent these photos) he's said that 'the factory' won't do anything. So what he's telling me is he won't do anything about it. Don't waste your time or money. This started happening after less than 1 week of use. I really should have known, throughout the process his follow up was poor and so was his communication.

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I've updated my star rating because Dave Barry called right away and started helping with the situation. His clear commitment to my business and what they stand for didn't read as artificial. I think they will genuinely win my business back. I'll post when my next order goes through a potentially upgrade to a 5 star experience.