Yesterday at about 8pm I took my 12 yr old daughte...

Yesterday at about 8pm I took my 12 yr old daughter to eat their bomb mozzarella sticks. I had the hostess sit us outside which they turned out to be our waiter . Mel .
He sat us down and connected the heater for us that was next to our table. Took our order , then got our food , we asked for ranch and he totally forgot about us out there. He never turned on the heater for us!!! I kept walking in the restaurant to look for him . It was freezing . By the time he came outside with our ranch...our food was cold. He said that the kitchen took forever to make it .it was time for me to pay and leave ...it was cold . Couldn't find him again. Literally 26 min of waiting for
Our check.