Logan Preshaw

Review of Carlton Audio Service

Everything that you could hope for from an audio s...

Everything that you could hope for from an audio shopping experience. AWESOME service and staff that will put everything into getting you gear you will love. A warm and friendly small-store vibe tops it off!

I ve been in-store twice so far: first time to try out and buy a pair of headphones, and second to return that pair and get a different one.
Unfortunately I had experienced discomfort issues and they did everything possible to accomodate and exchange my purchase for something that would fit me better. They put every effort into letting me try some other pairs and explore their full stock availability. The pair I wound up choosing wasn t even in their catalogue and they were more than happy to order it in for me!!

At no point did I feel I was being duped or played down by the staff and only received utmost respect. Big thanks to Paul and Magnus for their assistance!
Fully intend to come back in when I am looking to buy an amp for my new gear, along with whatever else I may need in the future.