Valentina Mocali

Review of Biblioteca Nazionale Centrale ...

The loan or consultation service for books is PESS...

The loan or consultation service for books is PESSIMO. The loan request is possible only in the morning and to consult a book you have to request it an hour before and it is only allowed in certain time slots. It is not possible that there are similar obstacles to those who must study, it is not possible that there are procedures so long, complex and at different times. Not to mention the fact that before entering you have to deposit everything in the lockers and touch the library with books, computers, water, boxes and various sheets, all in hand! The photocopy service is very expensive, the alternative is to take pictures with a cell phone, obviously this is not the best solution for those who would need a copy of dozens and decide on pages. Also part of the staff is really rude. Too bad, the library is very nice, but the services are bad.