This hotel doesn t live up to the expectations you...

This hotel doesn t live up to the expectations you would expect from a four star hotel. The rooms were not clean. There was dust on the bedside tables on the day of arrival, which was still there on the day of departure. The balcony was also not cleaned during the stay. The mattress was completely worn out. There was hair in the bathroom. The room was extremely noisy, so that conversations, phone calls or other noises from the neighboring rooms had to be heard. The entire equipment in the hotel looks outdated. The lady at the front desk didn't even ask when you left whether you were satisfied as a guest.
I gave the two stars for the fact that the hotel is very conveniently located on a nice street and that the air conditioning in the room worked properly.