James Webb

Review of Mercedes Benz of Tampa

Bought from Mercedes-Benz Tampa because it is clos...

Bought from Mercedes-Benz Tampa because it is close to me and my friends go there. They did warn me that they do not stand behind their product and it is always like pulling teeth to getting anything done.

That should have been the hint.

I went because I wanted certified pre-owned, and I had great previous experience while in Europe with Mercedes. Obviously did not make it here.

So get to Mercedes Tampa, they put out all the bells & whistles, which was great. Then you buy the car, after that you are nobody. Brand new car falls apart while it has been sitting waiting for my wife to drive it. Guess what, shes not here yet but the car is falling apart where it sits! Fading wood grain, peeling, and they can only say "Nope, that is caused from a vent air freshener". Thats great, but no air freshener, has never been washed except by Mercedes Tampa when they put the Tint on the windows. So if there is something there, it was under their care?

Do not buy the warranty or think for a second you have done right by buying it "Certified Pre-owned". They do not cover anything.

Bob thanks for your response, have called several times, left messages, but I guess your response is just part of the Mercedes Benz front?

03/02/2016 - UPDATE - SAME THING, CALL BUT NO RESPONSE, NO FOLLOW UPS, NO RETURN CALLS TO MY VM'S. GOING TO ANOTHER MERCEDES DEALER TOMORROW, MERCEDES BENZ OF WESLEY CHAPEL.. OTHER THAN THAT IF ANYONE IS LOOKING TO BUY A MERCEDES, BUY MINE, I WOULD RATHER GET A TOYOTA.