mark Bajada

Review of BMW of Bloomfield

On Saturday, March 2 while traveling home on the g...

On Saturday, March 2 while traveling home on the garden state parkway I had a tire blow out on this of what seems to be the notorious pot hole near mile marker 145. I was obviously a long distance from home and realized I was close to the Bloomfield Dealership. So I drove on my run flat and arrived. I have to say that I was very pessimistic because it was late on Saturday and the service dept was literally swamped with cars. When I proceeded to the service counter the girl I forgot her name(frizzy black hair) saw that I was stressed out and when I told her about my issue, she smiled and said, no problem, we are here to help you. I have to say that her smile and positive demeanor really calmed me
Down. So, as they say you never forget first impressions your dealership made an everlasting positive for me!!! Well my vehicle was fixed within an hour and I was able to continue on my journey home. Kudos to the service department for treating me
With nothing but dignity and respect and importantly making time to fix my car even though they were so busy on a late Saturday with other customersThank you!!!