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Kathy Barajas

3 years ago

Called hotel after my stay about charges. A gentle...

Called hotel after my stay about charges. A gentleman "helped me out" I was unable to ask questions with out him raising his voice and telling me I should have known what I paid for when I signed. I had never booked through Expedia so was unaware of the hotel charges which is okay. I just wanted to make sure I wasn't charged twice before I disputed with my bank. And also didn't want to cheat the hotel out.
After him saying his rude comment about me knowing what I signed he said ok good bye. Very rude he shouldn't work in such a busy place with such a nasty costumer service skills.

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