Samantha Whitfield

Review of Unlimited directions kenya ltd

I recently booked a trip with a travel company and...

I recently booked a trip with a travel company and had a mixed experience. The customer service was good, but I found the overall service to be lacking. There were some issues with the itinerary and miscommunication regarding the accommodations. However, they were quick to resolve the problems and offered compensation for the inconvenience caused. I appreciate their efforts to rectify the situation.