Donteris Bracy

Review of Courtesy Chevrolet Ruston, La

My Car was brought to this dealership 6 months. I ...

My Car was brought to this dealership 6 months. I have called several times about receiving my engine cover that Mike in the Collision department promise me but keeps giving the run around on. I also had several repairs that was done improper but all i am asking for is my engine cover. You already installed my hood wrong used old parts when insurance paid for new parts and still left my fog light cracked. Mike said he order parts from dodge stated they had it on back order. I called Dodge asked how long will it take for me to get a engine cover he told me 1 day but I am here 6 months waiting. So i called mike told him what the man said. He calm my engine came in so i gave me my address to send it. Now another month has passed. If i did not stay 11 hours away i would come up there an get this handled personally. I expect so action to be taking on this immediately i paid 13,000 for my car the be repaired correct that did happen but all I am asking for is my engine cover is that so hard to send