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Nancy Winton

7 months ago

The company's website was easy to navigate through...

The company's website was easy to navigate through and provided detailed information about their services. 🌐 However, I found the overall experience to be average. The response time was satisfactory, but the customer service lacked a personal touch. 😐 While the technicians were knowledgeable and efficient in resolving my issue, the communication could have been more proactive. 📞💬 Additionally, I was disappointed by the lack of transparency in their pricing structure. 💰 It would be beneficial for the company to provide clearer information upfront. On the positive side, the quality of their work was decent, and they were able to deliver the promised solutions. ✅ Overall, I believe there is room for improvement in terms of customer service and pricing transparency to truly enhance the company's reputation. 🏢

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