The experience with their air ambulance service wa...

The experience with their air ambulance service was satisfactory. The website provided clear information and was easy to navigate, making it convenient to find the necessary details. The staff was professional and compassionate, which helped alleviate some of the stress during a difficult time. However, the response time was slightly longer than expected, and communication could have been improved regarding the status of the flight. Nonetheless, the medical team on board was skilled and attentive, providing a sense of reassurance. Overall, the service was adequate, but there is room for improvement in terms of communication and response time.