I recently used their live chat feature and was im...

I recently used their live chat feature and was impressed by the user-friendly interface and customizable settings that allowed me to tailor the chat to fit our brand. However, I did encounter some technical glitches, such as delays in receiving notifications for incoming chats. The customer support team was responsive and helped resolve the issues promptly. Overall, the experience was satisfactory, but there is room for improvement in terms of reliability and performance. I appreciated the integration options and the ability to track and analyze chat data, which provided valuable insights for our team.👍