Denise Kilgo-Martin

Review of Healthgram, Inc.

The worst customer service of any company! They ch...

The worst customer service of any company! They charge each person on the plan over $14,000 a year and then refuse to pay claims and when given additional stuff they demand they still refuse to pay! We had items pre-approved and then after submitting them, they refused to pay saying it was not covered in our plan! We know of serveal other people who had the same exact items that where claimed and they did pay it so its absolutely not done the same across the board! We sent them a certified letter to dispute the failure to pay and since then, they have refused to pay almost every claim as a retaliation measure it seems! DO NOT LET YOUR COMPANY USE THIS COMPANY FOR ANY KIND OF INSURANCE SERVICES!!!!!! EVERY EMPLOYEE WILL BE CHARGED TO MUCH AND HAVE TO PAY AN ADDITION $4,000 OUT OF POCKET PLUS OTHERS THAT ARE NOT PAID (WE ARE AT ALMOST $10,000 IN A YEAR THEY HAVE REFUSED TO PAY!