adam Dime

Review of GO Airport Shuttle & Executive...

This company used to be reputable and dependable b...

This company used to be reputable and dependable but perhaps they may be hurting for money and may go out of business due to the presence of UBER. My husband and I and my whole family and I have had multiple uses in Fort Lauderdale with pick ups and drop offs. First, they do not pick up on time and they cram us into their vehicles with no regard to comfort or safety. Seems they are all about the money now which price for a ride continues to go up each year--or so it seems. Used to be that if you did not get a ride within 3o minute time frame from airport check in, you got a free private ride. Now, they do everything to excuse themselves from this guarantee. At pick up from home, you can wait so long for your appointment time that you can miss your plane and/or they pick up so early you arrive 3 hours early at the airport, which is not good especially with my small children. One time, upon pick up at my house, the driver picked up my suitcase by the extender handle and swung it into the rear of vehicle, and half of the handle broke off. The company refused to pay stating no culpability. Dishonest driver denied incident entirely when investigation ensued by company rep. Shockingly dishonest company who backed him. I really think they are desperate for money due to the hit they are taking from Uber and really are not trustworthy. NOT RECOMMENDED AT ALL--WISH I COULD GIVE NO STARS.
DONE WITH THEM FOREVER.
AVOID AT ALL COSTS--BUYER BEWARE.