Clinical staff is great. Unfortunately the trend i...

Clinical staff is great. Unfortunately the trend in the medical profession of office/administrative staff being less than helpful is present here as well. Waited two weeks for a prescription, was told by my medical professional that it would be available for pickup on Friday. Braved a terrible thunderstorm to get it because on fridays they close the office at 1. Got there at 12:30 to find the door locked and although I could hear voices within they would not answer. Left a voicemail and left. Got a call from the office later that day where I was informed that yes they had been there, but chose not to answer the door and my prescription wasn't ready anyway. All this was presented in the snippiest most arrogant manner possible. You will NEVER get a "live" voice when you call and will probably not hear from anyone for at least a day or two. You can't rely on the information provided but they want to get bitchy when you're upset about it.