Melanie Harris

Review of Planned Parenthood

They don't take walk-ins til 1:45pm yet when you t...

They don't take walk-ins til 1:45pm yet when you try to call to make or change an appointment or see when u can walk in the number provided tells u that from 12-1 their lines are not open which then leads u to believe that they are at lunch when in reality their lunch is from 1pm-2pm. What company sends all their providers out to lunch at the same time??? How is it that you can't stqrt your paperwork a head of time so that way when 1:45pm comes you can just wait to be seen by a provider. Front desk unprofessional had to ask when walk-ins were being excepted. Could tell me policy but couldn't tell me why I couldn't start my paperwork ahead of time. The director was nice and motherly. Security was more informed then the front desk. 1st and last time at this location due to the lack of knowledge of the front desk.