Judi Franke

Review of Francesco's salon and spa

Just stopped in to purchase a gift certificate and...

Just stopped in to purchase a gift certificate and was a little disappointed in the desk personnel. They weren't pleasant at all and one of them was on a personal call the entire time I was there. I purchased the gift card and given a folder and when I got to my card to look at it, it had no price sheet or any of the services that they offered. I went back to wait while the girl I had was helping another customer and the other woman was still on her personal call. When I did get service I was told that they used their last info sheet and didn't have anymore. I said it was a gift and asked if I could write down some of the services that they offered. I was told that she could give me individual sheets with prices and she grudgingly went to the file cabinet to retrieve them. It wasn't that hard and that was all I really wanted since it was a gift. All I can say is the first face you see can make or break your business. Try to be more helpful and pleasant. That would have made all the difference in the world! I definitely won't be going back.