Amanda Myrick

Review of Highland Rivers Center

The receptionist had zero customer service skills....

The receptionist had zero customer service skills. She couldn't answer any questions and she was rude and obnoxious. We waited from 2 pm until after 5 pm before my supposedly suicidal son who was referred from another Agency could see a doctor for a diagnosis. I really felt like we were being held against our will. I wanted to leave but was told if I came back later in the week there was no way we'd have less of a wait. It was an absolute nightmare.