We stayed twice on our vacation at Athene-Hilton H...

We stayed twice on our vacation at Athene-Hilton Hotel Bucharest.
Friendly customer service, great amenities ,pool,fitness, internet access at all times.
However we had a few problems that had to be addressed , such as dust on the shelf, no robes or slippers, we could't use our electric shaver, the housekeeping made an effort to bring a transformer ,but it did not work and no explication as that the elevator needs the room card to work,think that those things should be mentioned at the check in,as every Hilton is a bit different.
We addressed all our concern to Andrei ,the site manager ,and he was great, he made it up ,and we will be back.
Just an advice, the reception should have more communication with the clients.