I recently used this travel company's services for...

I recently used this travel company's services for my family vacation and overall, I had an average experience. The website was user-friendly and easy to navigate, making it convenient to book our flights and accommodations. However, the customer service could have been improved. It took a bit longer than expected to get a response to my inquiries and I felt that the staff could have been more knowledgeable and helpful.

The travel arrangements themselves were satisfactory. Our flights were on time and the hotel we stayed at met our basic needs. However, I was hoping for some additional recommendations or suggestions for local attractions, which were lacking.

In terms of pricing, the rates were competitive, but I did come across slightly better deals offered by other travel agencies. Overall, if you're looking for a no-frills travel experience without any exceptional perks or assistance, this company could be an average option to consider.