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The Pixel 2 they sold to me 3 months ago crashed y...
The Pixel 2 they sold to me 3 months ago crashed yesterday. Google told me to go to them, my retailer, and ask about the warranty. I went to the store and these guys were incredibly rude (2 of them talked to me, but there were around 5 standing around me). They told me literally: "Since you do not have an account with us anymore, you are not our problem anymore. Go talk to Google". When I mentioned that they were the retailer, they had sold the phone to me, and Google had told me to go to them, they replied: "You should have thought about this before changing to T-Mobile".
This is the second time I have a terrible experience with them. The first time, they sold me a phone in installments and the guy lied to me in my face, telling me that if after a month I decided to change to T-Mobile, I could still continue paying the phone in installments. Once I changed to T-Mobile, same guy cancelled my account and told me I needed to pay for the phone at once or return it without reimbursement.
Please, do yourself a favor, spare yourself the bad experience, and avoid these guys altogether.
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