4 years ago

This is a fresh review. July 2019. I was attemptin...

This is a fresh review. July 2019. I was attempting to transfer my child to this location due to bad experience at their other location on Wentworth which I do not recommend. I figured I d just stay with the same daycare to keep the paperwork simple and switch locations to my surprise after visiting the daycare no one followed up with me they kept saying someone would follow up with me and I never got a follow up. After having to call 4 times myself to try and get some answers and still nothing I decided not to be bothered with them at all. If no one is responsible enough to follow up with a new parent how can I expect them to be responsible with my child. Business wise I had a bad experience with both locations. The other location the Staff was asking my son s father about our love life to try and hook him up with other people or for herself however it was disrespectful and very unprofessional. I don t know if they function the same but they are connected either way I wouldn t recommend this company to anyone regardless of the locations.

-I don t know how to reply to your response but the only misconception was the staff member my son s father spoke with which he actually gave me clarity on while I was waiting for a follow up from the owner to communicate that with her everything else was true. I was informed he would have a spot in the first week in June when I stated I no longer wanted to transfer him was around the end of the month because of the run around calls were placed on my behalf. I have no reason to lie so please be honest. I admit the misconception about who he spoke with which I found out later from him and corrected my review on it. Again the owner has not reached back out for the final follow up about this yet so please be truthful. Thank you.

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