I've had a great experience with Moneybox so far. ...

I've had a great experience with Moneybox so far. I've held a LISA with them for almost a year and also hold a notice account. Inevitably, they have to make changes to interest rates due to the global situation, but they always send a clear email outlining any changes. I've also recently had to contact Customer Services regarding a change in details and they have been really quick in responding and very helpful. Even though it is usually a different person who responds each time to my message, they seem to have read through the conversation so far and are able to assist. The app itself is easy to navigate too. I'm not investing in any stocks or shares with them so I cannot speak on that side.