Worst experience ever! Scheduled for a birthday pa...

Worst experience ever! Scheduled for a birthday party, Caroline the party coordinator never made the reservation yet she charged my account the $150 deposit. On the day of the party, I called to inquire what I can bring to the party just to find out I had no party reserved. After some back and forth the party was arranged very last minute. They ended up over charging me! The party was 12/20 I am yet to receive a refund! Caroline never seems to be there, I wish I went elsewhere, worst mistake!