I recently used their services for closed captioni...

I recently used their services for closed captioning a video project, and while the quality of the captions was satisfactory, I found the turnaround time to be a bit longer than expected. The website was easy to navigate, and the ordering process was straightforward. The customer service was polite and responsive, but there were a few miscommunications regarding the delivery date. Overall, it was an average experience. I appreciate their attention to detail in the captioning process, but I hope they can improve their communication and delivery speed in the future.