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Daniel Chao Review of Chelsea & scott
I recently purchased a few items from this company...
I recently purchased a few items from this company and had a mixed experience. The products arrived in a timely manner and were of relatively good quality, which is a plus. However, I found the customer service to be quite lacking. When I reached out with a question, it took longer than expected to receive a response, and the reply was not very helpful. Also, the website navigation could be improved as it was a bit confusing to find what I was looking for. On the positive side, the range of products offered is quite diverse and interesting. There is potential for improvement, especially in the area of customer support and website functionality. I would rate the overall experience as average. 🤔
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