It is 12.13 on Sat 23Feb 2019.Our chalet has still...

It is 12.13 on Sat 23Feb 2019.Our chalet has still not been cleaned.I drove to receiption at10.30 and phoned but no joy.Seeing it s Midterm so Sondela knew for months that it will be very busy.
The heated pool is lovely but it has only 7 chairs round the huge pool.Most other place with a pool this size has 30 chairs/loungers round the pool.
The rest of Sondela is so lovely just a pity they can t get the pool problem fixed.I complained about it months ago.
They chalet service is shocking.Most timeshare places clean before 11.00.Surely on busy weekends they can get casual extra staff in.
Disappointed client.
Dr M Ackermann