Alberto Frigerio

Review of GRAND HYATT LAS VEGAS

Well started with the concierge calling me by my m...

Well started with the concierge calling me by my middle name with the look on her face as if she bit into a very sour lemon...(my middle name is Muhammad) she literally did a double take looked at the screen and again referred to me as "Moooohamed" I told her that's my middle name but yes that's me. The look she gave me ill never forget. Anyways ppl now a days are very critical to middle eastern named folks(not that its ok, just used to it). It gets worse I get into my room and it smells like vomit! I notice the sink has dried residue...later the drain filled with water and dried, left this residue the two days I stayed this trend repeated...the concierge said "we will look into it" that's it...ok thanks I guess! The two pics below are from the 2 days.