I recently sought legal assistance for a personal ...

I recently sought legal assistance for a personal injury case and found the experience with this firm to be average. The website was user-friendly and provided useful information, but the initial consultation felt rushed and impersonal. While the attorneys seemed knowledgeable, there was a lack of proactive communication throughout the process, leaving me feeling somewhat disconnected. On a positive note, the staff was polite and professional in their interactions. Overall, I believe there is potential for improvement in their client relations and communication methods to enhance the overall customer experience.