Xiao Tarr

Review of AutoNation Dodge, Katy, Texas

Very busy service department that is not very resp...

Very busy service department that is not very respectful of customers time. Despite having booked in at a specific time for warranty and recall related work, our designated service rep. was not immediately available to check the vehicle in. Next day confirmed the vehicle would be ready for pick up at a specific time but then waited 30 minutes for the paperwork to be completed (again our service rep. was not immediately available to expedite).