Denise Rivas

Review of Montefiore Health System

This review is solely based on their Emergency Roo...

This review is solely based on their Emergency Room, I m certain everyone in here has received adequate education to perform their roles to the best of their abilities but when it comes to anything else the people working here are just terrible human beings. I was outside of a cat scan room for 10 minutes while three employees inside just chatted about their day, after 10 minutes I asked if there was a line I wasn t seeing and my comment made them disperse and actually do their job. I wonder how much longer I would ve of been waiting had it not been for me being outspoken. I get it, it s not an easy job but when someone is feeing truly terrible and the people who are suppose to be taking care of you are just standing around chit chatting how could you truly believe you re being provided good care? No one is clearly communicating, nurses say things such as no rush And excuse me, but I m in a rush to feel better! Patients who clearly can t walk on their own are moving about, their risk of falling incredibly high and no one seems to care. I m not asking for 5 star hotel concierge service but a little human decency would go a long way.