S. Stone

Review of Audi San Diego

Beware when buying a "Certified" car from this dea...

Beware when buying a "Certified" car from this dealership!
I recently bought a "Certified Pre-Owned" SQ5 from this dealership only to have it in for service twice and have to spend over $2,000 on brakes after around 1000 miles of driving it...
I took a hard look at the paperwork and it appears that the Certified Audi Technician seems to have exaggerated (LIED!) on the paperwork...
As an example, the portion on the breaks show the brake pads "all" at 7mm which is impossible as front and rear wear different. When I took it to a different Audi dealer, they measured them in front of me and in fact they were; Front 5mm and Rear 2mm!!! This is all in around 1000 miles. In fact, the new dealership did not want me to drive off with it for safety reasons. On top of this, it is the same situation with the rotors; Certification says 23mm and actually 20.5mm.
I did call the selling dealer and was actually accused of taking it to the track and tearing it up??? Is there even a track in So Cal? I was appalled by the response and had to file a claim with Audi N America and that is getting me nowhere!
It feels like they did not want the cost of new breaks to certify it so they lied...
Makes me wonder what else I am going to find?
This is my first Audi and I am rethinking the entire brand...