Tina Payton

Review of Wake Orthopaedics, LLC

I called the New Bern Avenue office and made an ap...

I called the New Bern Avenue office and made an appointment as I was trying find an in-network provider since my current orthopedist is out-of-network. The earliest I could be seen was 3 weeks for foot pain. I went to the appointment, Dr. Thomas s name was on the board for being present as his patients would have a <15 minute wait. I got the the check in desk, only to be told my appointment was in Garner by a front reception whose presentation was not very warm. I explained that I called that office to make the appointment there. I asked if anyone else could see me. She said, no because there was not a foot doctor present. I looked at the board, since Dr. Thomas s name was there and she told me he was only there in the morning. I offered to go to Garner but wanted to ensure they would see me as it was later in the day. She called and they said I would have to reschedule. She asked if I wanted to reschedule. I asked when was the next appointment. The earliest I could be seen was 3.more weeks. I declined. I will go back to my out of network provider. They got me in with 2 days.