Thank you, thank you, thank you! We had an emerge...

Thank you, thank you, thank you! We had an emergency need for a transmission bolt on a car for our [disabled] friend who lives in Arrowhead. I text Ontario through Google maps & got an immediate response, as time was of the essence. We had called closer Subaru dealers (Riverside, San Bernardino), but they were not willing to help at all. Only Robert at Ontario was willing to leave the part with the cashier after hours. We drove 50 mins one way to pick it up, and it allowed us to fix her car (until 9pm). Robert saved the day! Kudos for going the extra mile to help us.