My uncle 80 years of age had his vehicle break dow...

My uncle 80 years of age had his vehicle break down today in front of your facility today. As he has no cell phone he asked to use your phone to call me. According to your staff there is no outgoing phone. He walked to the bowling alley where I was contacted. This caused about an hour or more of inconvenience to all traffic trying to get home in rush hour. I find it hard to believe that there was not a phone, a staff cell phone or even an offer help. It was an obvious traffic problem that lasted more than 2 hours before CAA showed up. I am very upset that this day and age a phone call can not be accommodated.