If i could give a "minus 5" rating I would.

If i could give a "minus 5" rating I would.

I contacted them through the "contact us" link on their website inquiring about renting. A few weeks went by, not a word. So I called; was told by the person who answered their phone that she has "never heard of being contacted via the website" and that she has no idea who those messages go to! Nice first impression!
I contacted several of their properties directly, expressing an interest in touring. I called & left messages. I sent emails. Numerous attempts later, I called corporate again and explained the situation. I got an apology, a transfer to a director of sorts, and I left a message.
Weeks have gone by, I'm still waiting for a call back. Apparently the "do not call back" culture starts at the top!
If giving them my money will not entice them, how will they do on possible repair requests?
No thank you. I'd rather live in a cardboard box.