J
JP Haines Review of Bacara Resort & Spa
The hotel was nice. It's in need of refurbishment,...
The hotel was nice. It's in need of refurbishment, but one might expect that of an older hotel by the ocean. Staff and service were impeccable. With the exception of the tardy opening of the Bistro for breakfast, and it's overall lack of preparation for a breakfast crowd...all of only two guests. I suppose the staff really shouldn't be expected to care given that the Bistro manager waltzed into the place with keys and phone in hand at 7:13am when she should have been there at the opening at 7:00am...yes guests were waiting. (and yes it was quite unacceptable)....the rest of the trip was great.
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